Apr 8, 2018 · AT&T PREPAID. More AT&T PREPAID Discussions. VESTA *AT&T Charges, not po... 5GB of Hotspot Data With an Unlimited Plan. The easiest way to check current usage is to dial *777# from your AT&T Prepaid ® phone. We’ll text your account balance and other details, like your data balance and package info. We’ll text your account balance and other details, like your data balance and package info.Sep 4, 2020 · If the account in question that is still being charged is postpaid, you have to call AT&T to cancel the service. You will have to provide enough information to prove the account is yours. Phone number, PIN code, or social security number. If the account you wish to cancel is prepaid it's a little simpler. All you have to do is stop paying. Dec 7, 2022 · Check out other AT&T PREPAID plans. There’s very likely a plan that fits your needs. Or, convert your AT&T PREPAID service to AT&T wireless service: You can keep your current number. We’ll credit any remaining AT&T PREPAID balance to your new account. You can also keep your current smartphone. Mar 20, 2019 · ATT PREPAID RECURRING CHARGE. I noticed on my billing statement through my bank that I was charged in February and March for VESTA aT&T prepaid ($59.10 each). However, I do not have a prepaid phone. When calling about the issue, trying to find the right number to call was confusing and frustrating. When I did find a number, I could not get help ... Hello, I want to stop AT&T charging my credit card. I checked my credit card account and found the VESTA AT&T Prepaid charge from June. I do not know my account of AT&T prepaid accoun...Dec 7, 2022 · Learn how to check your AT&T PREPAID usage. You can see your data, talk, and messaging usage details, package charges, and payments. AT&T PREPAID usage you can view: Voice calls; Data and messaging; Package charges; Payments Oct 15, 2018 · I do not have an vesta or prepaid to go phone 9/28/18 50.01$$ off my card ending 0307 Please contact immeadiatel Remove charges immeadiately *** [Edited for privacy-This is a public forum. I have a prepaid account with AT&T and set up auto pay. My monthly prepaid amount was $ 65, As I enrolled with auto pay they said I should pay just $ 55. But a company called Vesta AT T have charged me $ 60,88. But I never know about this company and why they have charged me more than we all agreed. And the due date for the payment is June 16.Disappointingly, I have to write a message on this forum without knowing if it would be able to reach to any AT&T workers. If AT&T officials read this, I really hope you consider having an email so we can contact you and I want to stop the VESTA service and all AT&T services under the number 518-258-6600.ATT PREPAID RECURRING CHARGE. I noticed on my billing statement through my bank that I was charged in February and March for VESTA aT&T prepaid ($59.10 each). However, I do not have a prepaid phone. When calling about the issue, trying to find the right number to call was confusing and frustrating. When I did find a number, I co AT&T Prepaid help options Check out ways to manage your account online, get answers to questions, or fix common issues. Other services Start an AT&T PREPAID Multi-Line account Find out how to get discounts on AT&T PREPAID (formerly GoPhone) service when you convert to a Multi-Line account. Read more Change your AT&T PREPAID planHello, I want to stop AT&T charging my credit card. I checked my credit card account and found the VESTA AT&T Prepaid charge from June. I do not know my account of AT&T prepaid accoun...ATT PREPAID RECURRING CHARGE. I noticed on my billing statement through my bank that I was charged in February and March for VESTA aT&T prepaid ($59.10 each). However, I do not have a prepaid phone. When calling about the issue, trying to find the right number to call was confusing and frustrating. When I did find a number, I could not get help ...24-hour AT&T PREPAID plans - you can add data to many of our prepaid plans after activation. Find your plan: View a side-by-side comparison of AT&T PREPAID featured plans. Select Shop now. Follow the prompts to choose your new plan and device, then complete your order. Looking for talk, text, or data options in Mexico or Canada?Account Sign In. 10-digit Wireless Number. Número. Password. Contraseña. Ingresa. Forgot Password / New User. Olvidó la contraseña / Nuevo Usuario. Pay without signing in. Scroll to Payments. Choose Stored payment methods, then select: Edit to update a stored payment method. Enter your details and select Save changes. Delete to remove a stored payment method. Select OK to confirm removal. Add a new payment method and choose Add a bank account or Add a credit or debit card. Follow the prompts to finish up.Jan 30, 2015 · I have never used a product or service from ATT, yet I have found where VESTA-ATT has been charging my debit card - on a brand new checking account, I might add - in the amount of $55.26. I repeat - I have NEVER purchased anything from them, or used their services. Now I am seeking an attorney who will go after ATT since they somehow got my ... When you buy through links on our site, we may earn an affiliate commission. VESTA is an AT&T PREPAID payment system. Vesta delivers a rapid, accurate, and automated risk assessment to ensure that digital transactions are approved quickly and fraudulently. More than two decades’ worth of global data and millions of transactions per second is ...I don't know why, but $32.86 was paid to vesta at&t. I am an at&t prepaid and I have set autopay because att staff told me that autopay can save $5 monthly. Please tell me why I automatically paid ...Apr 8, 2018 · AT&T PREPAID. More AT&T PREPAID Discussions. VESTA *AT&T Charges, not po... 5GB of Hotspot Data With an Unlimited Plan. Sep 17, 2020 · Disappointingly, I have to write a message on this forum without knowing if it would be able to reach to any AT&T workers. If AT&T officials read this, I really hope you consider having an email so we can contact you and I want to stop the VESTA service and all AT&T services under the number 518-258-6600. The fraudulent VESTA AT&T have charged $43.8 recently to my credit card. I am paying my wife's AT&T phone since march for autopay, but now I realized that Vesta AT&T is charged to my TCD, I read about it and it look like a scam. What do I have to do to block this fraudulent company? and stop this charges.Sep 17, 2020 · Disappointingly, I have to write a message on this forum without knowing if it would be able to reach to any AT&T workers. If AT&T officials read this, I really hope you consider having an email so we can contact you and I want to stop the VESTA service and all AT&T services under the number 518-258-6600. Apr 13, 2020 · Constructive. vesta specifically charges for att prepaid phones. not postpaid, if it were postpaid it would be a charge from at&t not vesta. While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and ... I am being charged a monthly fee for VESTA AT&T Prepaid. I don't know what this charge is for and I want to cancel it immediately. But I don't know how can I cancle.ATT PREPAID RECURRING CHARGE. I noticed on my billing statement through my bank that I was charged in February and March for VESTA aT&T prepaid ($59.10 each). However, I do not have a prepaid phone. When calling about the issue, trying to find the right number to call was confusing and frustrating. When I did find a number, I co i bought a AT&T prepaid card on 14th of December in 2019 (it was at VESTA* AT&T PREPAID 866-608-3007/US) . I left the states on 30th of December. I did NOT set up an autopay. However, I got a payment in my bank account on 11th of January in 2020 from "VESTA*AT&TPREPAID886-608-3007/US" with the amount of 43.2USD.On 7/13/23, I was fraudulently charged $32.50 by "VESTA AT&T PREPAID 866-608-3007" as well. VESTA was the first of a line of fraudulent charges to my account. posted 07/27/2023. Helpful (0) Not So Much (0) Pay as you go cell phone charge or other charges you have agreed to automatic bill. posted 05/25/2014 by Richard.Hello, I have some questions about my phone bill. Recently, i checked my bank account and i found the VESTA AT&T Prepaid Purchase on 7/31. I never bought the vesta prepaid and I am not in the Unite...Hello, I have some questions about my phone bill. Recently, i checked my bank account and i found the VESTA AT&T Prepaid Purchase on 7/31. I never bought the vesta prepaid and I am not in the Unite...Dec 7, 2022 · When you buy this monthly add-on, you can: Extend your service for seven days after your monthly plan expires; Enjoy unlimited talk and text with 1GB or 4GB of data (your choice) in the U.S. When you buy through links on our site, we may earn an affiliate commission. VESTA is an AT&T PREPAID payment system. Vesta delivers a rapid, accurate, and automated risk assessment to ensure that digital transactions are approved quickly and fraudulently. More than two decades’ worth of global data and millions of transactions per second is ...Jan 18, 2021 · ATandT Vesta. I have been dealing with this for months. Just this January on the 14th, they charged both 80 and 55 dollars. When I called 611 from the phone it automatically routes to ATandT. They claimed that Vesta has nothing to do with them and it was my responsibility to explore and deal with a phone I owned from vesta. Oct 15, 2018 · I do not have an vesta or prepaid to go phone 9/28/18 50.01$$ off my card ending 0307 Please contact immeadiatel Remove charges immeadiately *** [Edited for privacy-This is a public forum. Apr 13, 2020 · Constructive. vesta specifically charges for att prepaid phones. not postpaid, if it were postpaid it would be a charge from at&t not vesta. While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and ... I have never used a product or service from ATT, yet I have found where VESTA-ATT has been charging my debit card - on a brand new checking account, I might add - in the amount of $55.26. I repeat - I have NEVER purchased anything from them, or used their services. Now I am seeking an attorney who will go after ATT since they somehow got my ...Vesta Corporation has 2 ... Vesta Corporation claims that we owe $323.02 for **** Prepaid and a $25 returned item fee. ... AT&T prepaid. Vesta Corporation Response. 09/22/2020. Our apologies for ... Sep 17, 2020 · Disappointingly, I have to write a message on this forum without knowing if it would be able to reach to any AT&T workers. If AT&T officials read this, I really hope you consider having an email so we can contact you and I want to stop the VESTA service and all AT&T services under the number 518-258-6600. Learn how to check your AT&T PREPAID usage. You can see your data, talk, and messaging usage details, package charges, and payments. AT&T PREPAID usage you can view: Voice calls; Data and messaging; Package charges; PaymentsJul 14, 2018 · 219.4K Messages. 5 years ago. Hello @ mushroom16. We understand being billed for a service you didn’t use is frustrating. You can reach our PREPAID department at 800-901-9878. Let us know if you have any questions after speaking with them. Dawn, AT&T Community Specialist. 0. 0. ACE - Expert. •. 13K Messages. 2 years ago. Dispute the charge on your credit card. Your credit card company should help you. If that doesn't work, file a BBB complaint and someone higher up at AT&T will contact your for a resolution. Cancel your credit card and get a new one. Someone got your credit card number.On 7/13/23, I was fraudulently charged $32.50 by "VESTA AT&T PREPAID 866-608-3007" as well. VESTA was the first of a line of fraudulent charges to my account. posted 07/27/2023. Helpful (0) Not So Much (0) Pay as you go cell phone charge or other charges you have agreed to automatic bill. posted 05/25/2014 by Richard.Questionable Activities: Vesta-AT&T prepaid Portland, Oregon. Author: Elroy, Wisconsin. 3, Report #1333688 . Oct 18 2016 12:04 AM . Vesta AT&T Unauthorized Charges ... Scroll to Payments. Choose Stored payment methods, then select: Edit to update a stored payment method. Enter your details and select Save changes. Delete to remove a stored payment method. Select OK to confirm removal. Add a new payment method and choose Add a bank account or Add a credit or debit card. Follow the prompts to finish up.Our Support Guarantee. After submitting a ticket in the form to the right, you can expect a response from our customer service team within 1 hour. Once you click the save button, you will receive an email confirmation at the email address submitted provided the address is valid. Thank you.I was charged $11.03 vesta att prepaid and don't know why. I have autopay but it was paid on 3/18/23 and isn't due again until 4/18/23. That is the only service I have with them and want my money refundedI have a prepaid account with AT&T and set up auto pay. My monthly prepaid amount was $ 65, As I enrolled with auto pay they said I should pay just $ 55. But a company called Vesta AT T have charged me $ 60,88. But I never know about this company and why they have charged me more than we all agreed. And the due date for the payment is June 16.Jan 30, 2015 · I have never used a product or service from ATT, yet I have found where VESTA-ATT has been charging my debit card - on a brand new checking account, I might add - in the amount of $55.26. I repeat - I have NEVER purchased anything from them, or used their services. Now I am seeking an attorney who will go after ATT since they somehow got my ... Account Sign In. 10-digit Wireless Number. Número. Password. Contraseña. Ingresa. Forgot Password / New User. Olvidó la contraseña / Nuevo Usuario. Pay without signing in. I was charged $11.03 vesta att prepaid and don't know why. I have autopay but it was paid on 3/18/23 and isn't due again until 4/18/23. That is the only service I have with them and want my money refundedAn account with AT&T Prepaid gives you access to a no annual contract, no credit check, easy activation and great plan along with phone choices to fit your needs. To cancel your AT&T Prepaid Subscription, follow these easy steps: 1. Log into your account. 2. Go to the home screen. 3. Select 'Manage AutoPay'. 4. Click on 'End AutoPay'. 5.Unauthorized payments from Vesta AT&T on my bank statement. I have been getting charged since Dec. 2018 up til May 2019 from $34.09 to $12.14, $72.50 four times to $110.91 and $22.11 a total of $470.25 pretty messed up since I'm on disabled mother if 2 kids.The AT&T Support Center provides personalized assistance for customers of AT&T Wireless, Internet, Prepaid, and more! Read our helpful Support articles to self-service and check on the status of your service request. Apr 5, 2022 · Hello, I am wondering if I have international roaming in my AT&T vesta prepaid card Oct 11, 2011 · Sep 21, 2013 PissedConsumer719863 #719863. I ran into an issue also that I thought to be fraudulent on my bank account with Vesta AT&T. But I found out that Vesta AT&T IS a reputable company that takes care of the billing for many of the prepaid cellphones for different carriers. Their direct number is 503-734-****. Answer (1 of 6): Vesta processes millions of payments each month on behalf of telecom, e-commerce and financial services companies and their customers. We continually monitor orders for unauthorized or fraudulent use of payment devices, and actively work with customers to resolve any issues or di... ATT PREPAID RECURRING CHARGE. I noticed on my billing statement through my bank that I was charged in February and March for VESTA aT&T prepaid ($59.10 each). However, I do not have a prepaid phone. When calling about the issue, trying to find the right number to call was confusing and frustrating. When I did find a number, I could not get help ...i joined att today. took 65$ prepaid plan with 45 auto pay. and when i came home and checked my credit card statement it sshows 49.35$ id deducted by Vesta ATT. i called customer care but they also...5GB of Hotspot Data With an Unlimited Plan. Shop now. VDisappointingly, I have to write a message on this forum without knowing if it would be able to reach to any AT&T workers. If AT&T officials read this, I really hope you consider having an email so we can contact you and I want to stop the VESTA service and all AT&T services under the number 518-258-6600.We would like to show you a description here but the site won’t allow us.Both att and vesta claim the other party is at fault, but my card statement proves otherwise. Additionally, we have had multiple fraud alerts from chase during this time, and new cards issued. To make this more interesting I was on a contract for years with att, on automatic payments, on September 9, 2016 my phone service stopped after paying ...Vesta Corporation has 2 ... Vesta Corporation claims that we owe $323.02 for **** Prepaid and a $25 returned item fee. ... AT&T prepaid. Vesta Corporation Response. 09/22/2020. Our apologies for ...Account Sign InIniciar sesión. 10-digit Wireless Number. Número. Password. Contraseña. Ingresa. Forgot Password / New User. Olvidó la contraseña / Nuevo Usuario. Pay without signing in.May 20, 2018 · 5 years ago. @giaquangvu wrote: I have just called the toll free number: +1-408-962-1025 and being told that I am going to have a refund for this transaction and AT&T will cancel my prepaid SIM card since I have no plan to use it in the future. Just wait a couple days and verify the refund! I do not have an vesta or prepaid to go phone 9/28/18 50.01$$ off my card ending 0307 Please contact immeadiatel Remove charges immeadiately *** [Edited for privacy-This is a public forum.Try to find your phone or device. Your AT&T Prepaid® device may include a built-in feature that uses GPS to track its location. 1 You can also pre-activate AT&T and third-party add-ons 2 to assist in finding a lost or stolen device. To find your device using GPS: Sign in to the account associated with your device or application: iPhone. Android.Jun 22, 2020 · My money was sitting at AT&T without a home, which is why my account still showed a balance. He transferred me to VESTA and the "supervisor" told me, because I changed plans I forfeited my payment and said, "I cannot refund your money and you still owe $65 if you want your service restored." Aug 5, 2020 · Hello, I have some questions about my phone bill. Recently, i checked my bank account and i found the VESTA AT&T Prepaid Purchase on 7/31. I never bought the vesta prepaid and I am not in the Unite... Oct 10, 2017 · I don't know why, but $32.86 was paid to vesta at&t. I am an at&t prepaid and I have set autopay because att staff told me that autopay can save $5 monthly. Please tell me why I automatically paid ... We recommend contacting our group that specializes in PREPAID accounts. If you have a PREPAID account with us you can dial 611 on your phone. Otherwise, you can reach them at 1-800-901-9878. Thanks for reaching out to us on forums! Dawn, AT&T Community SpecialistConstructive. vesta specifically charges for att prepaid phones. not postpaid, if it were postpaid it would be a charge from at&t not vesta. While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and ...AT&T PREPAIDYou must call for prepaid support. The way to cancel prepaid is to stop paying. All you needed to do was turn autopay off. If that didn’t happen, the charges are not fraudulent. If the charges actually are fraudulent, you need to dispute any fraudulent charge with your credit card. 3.May 21, 2018 · What is the contact number for Vesta. Auto pay for GoPhone billed through Vesta. Need contact number to cancel. Questions. Get customer tech support, pay your AT&T Prepaid amount due, change your AT&T Prepaid plan, check your AT&T Prepaid usage, suspend your service, or manage your AT&T Prepaid orders and subscriptions. Hi @ ibmcx001, Thank you for reaching out. We'd like to take a closer look into this for you. If you still have the device that you used the prepaid card on, we can investigate to find the forgotten number and then disable the autopay. If you don't, we recommend you contact your financial institution to block the charge from your card.May 19, 2020 · You must call for prepaid support. The way to cancel prepaid is to stop paying. All you needed to do was turn autopay off. If that didn’t happen, the charges are not fraudulent. If the charges actually are fraudulent, you need to dispute any fraudulent charge with your credit card. 3. VESTA AT&T PREPAID. 5GB of Hotspot Data With an Unlimited Plan. Shop now ...Pay as you go for your prepaid phone plan with AT&T PREPAID. Get great savings on high-speed data, 5G access, and popular Samsung & Motorola phones.Hello, I recently transferred my prepaid AT&T number to another provider but found out Vesta AT&T was still charging me. Vesta AT&T charged me 32.43 USD after cancelling my prepaid a...Oct 6, 2020 · Vesta Payments & Collections Correspondence. On October 3rd 2020 I received a notice saying I owe for a prepaid wireless bill but I had my number ported to another company and shouldn’t have ever been charged. The amount is $75.70. Jan 18, 2021 · ATandT Vesta. I have been dealing with this for months. Just this January on the 14th, they charged both 80 and 55 dollars. When I called 611 from the phone it automatically routes to ATandT. They claimed that Vesta has nothing to do with them and it was my responsibility to explore and deal with a phone I owned from vesta. Account Sign In. 10-digit Wireless Number. Número. Password. Contraseña. Ingresa. Forgot Password / New User. Olvidó la contraseña / Nuevo Usuario. Pay without signing in.Consumers should be aware that this profile reflects the complaints and customer reviews related to all AT&T services, including cell phone, internet, landline, and bundled internet/phone ...Jan 30, 2023 · I am being charged a monthly fee for VESTA AT&T Prepaid. I don't know what this charge is for and I want to cancel it immediately. But I don't know how can I cancle. Jan 30, 2023 · I am being charged a monthly fee for VESTA AT&T Prepaid. I don't know what this charge is for and I want to cancel it immediately. But I don't know how can I cancle. 1. To manage your AT&T PREPAID account from your device or computer browser, go to paygonline.com. 2. Enter your AT&T PREPAID wireless number and 4-digit password, then select Login. Note: The user name is your 10-digit wireless number, and the initial password is set to the Last digits of your wireless number. 3.Consumers should be aware that this profile reflects the complaints and customer reviews related to all AT&T services, including cell phone, internet, landline, and bundled internet/phone ...
On 7/13/23, I was fraudulently charged $32.50 by "VESTA AT&T PREPAID 866-608-3007" as well. VESTA was the first of a line of fraudulent charges to my account. posted 07/27/2023. Helpful (0) Not So Much (0) Pay as you go cell phone charge or other charges you have agreed to automatic bill. posted 05/25/2014 by Richard.. Quick
Hi @ ibmcx001, Thank you for reaching out. We'd like to take a closer look into this for you. If you still have the device that you used the prepaid card on, we can investigate to find the forgotten number and then disable the autopay. If you don't, we recommend you contact your financial institution to block the charge from your card.Our Support Guarantee. After submitting a ticket in the form to the right, you can expect a response from our customer service team within 1 hour. Once you click the save button, you will receive an email confirmation at the email address submitted provided the address is valid. Thank you.If the account in question that is still being charged is postpaid, you have to call AT&T to cancel the service. You will have to provide enough information to prove the account is yours. Phone number, PIN code, or social security number. If the account you wish to cancel is prepaid it's a little simpler. All you have to do is stop paying.ACE - Expert. •. 13K Messages. 2 years ago. Dispute the charge on your credit card. Your credit card company should help you. If that doesn't work, file a BBB complaint and someone higher up at AT&T will contact your for a resolution. Cancel your credit card and get a new one. Someone got your credit card number.Dial *777# for Payment info Marque *777# para obtener información de pago Aug 16, 2021 · VESTA PREPAID. PLEASE EVERYONE CHECK YOUR BANK STATEMENT FOR VESTA ATT PREPAID I HAVE BEEN BEING DOUBLE CHARGED FOR YEARS 75 COMES OUT OF ACCOUNT ON THE 26TH MY ACTUAL BILL IS PAID ON THE 26TH 100.00$ ITS A TOTAL SCAM I AM EXTREANLY (Edited per community guidelines) OFF. Questions. ACE - Expert. •. 13K Messages. 2 years ago. Dispute the charge on your credit card. Your credit card company should help you. If that doesn't work, file a BBB complaint and someone higher up at AT&T will contact your for a resolution. Cancel your credit card and get a new one. Someone got your credit card number.Hi @ ibmcx001, Thank you for reaching out. We'd like to take a closer look into this for you. If you still have the device that you used the prepaid card on, we can investigate to find the forgotten number and then disable the autopay. If you don't, we recommend you contact your financial institution to block the charge from your card.Both att and vesta claim the other party is at fault, but my card statement proves otherwise. Additionally, we have had multiple fraud alerts from chase during this time, and new cards issued. To make this more interesting I was on a contract for years with att, on automatic payments, on September 9, 2016 my phone service stopped after paying ...At&t "vesta" has hit 2 different credit cards of mine, 3 times a month for the past year for charges to the tune of 1k. cancelled my credit cards and put a privacy block for any vesta charges. once I did that, I oddly got (via snail mail) a letter from a collection agency called ic which I suspect is related to vesta telling me my at&t bill was delinquent and they wanted me to give them my ...Vesta Payments & Collections Correspondence. On October 3rd 2020 I received a notice saying I owe for a prepaid wireless bill but I had my number ported to another company and shouldn’t have ever been charged. The amount is $75.70.May 21, 2018 · What is the contact number for Vesta. Auto pay for GoPhone billed through Vesta. Need contact number to cancel. Questions. Apr 5, 2022 · Hello, I am wondering if I have international roaming in my AT&T vesta prepaid card Apr 4, 2023 · Use our automated phone service. Call 611 from your AT&T Prepaid phone or call 800.901.9878 from another phone. Say Payment at the main menu. Select Make a payment. Choose either debit card, credit card, or refill card. You can’t make a payment with a checking account when calling 611. Follow the prompts to complete your payment. Prepaid account shows. vesta *at&t 866-608-3007, "24692168209100572809247 4814" ... The long numbers are system generated tracking sequences used by AT&T PREPAID ...Vesta Corporation has 2 ... Vesta Corporation claims that we owe $323.02 for **** Prepaid and a $25 returned item fee. ... AT&T prepaid. Vesta Corporation Response. 09/22/2020. Our apologies for ... May 15, 2019 · VESTA AT&T PREPAID. 5GB of Hotspot Data With an Unlimited Plan. Shop now ... Aug 14, 2022 · VESTA *AT&T 866-608-3007 OR US Learn about the "Vesta *At&T 866 608 3007 Or Us " charge and why it appears on your credit card statement. First seen on June 23, 2015, Last updated on August 14, 2022 ATT PREPAID RECURRING CHARGE. I noticed on my billing statement through my bank that I was charged in February and March for VESTA aT&T prepaid ($59.10 each). However, I do not have a prepaid phone. When calling about the issue, trying to find the right number to call was confusing and frustrating. When I did find a number, I co.